The SC-Manager supports the global flow of information and communication in collaboration, i.e. the daily cooperation with your suppliers in areas such as tenders, orders, complaints and invoices.
Tenders
The SC-Manager makes it easy to carry out tenders.
- Documents can be attached for each item, while supplier proposal lists can be created for each item with manual customization.
- In addition, the tender is automatically distributed to the suppliers, with tender processing and bid submission taking place directly via the supplier portal.
- In addition, the SC-Manager enables a detailed evaluation of quotations both via dashboards and tables.
- In addition, automatic e-mail notifications are sent to keep everyone involved informed at all times.
- Seamless data exchange with your ERP system is also possible and the entire process flow can be easily adapted.
Orders
The SC-Manager controls the ordering process and confirmations:
- Orders are transferred from the ERP system either automatically or via the optional SC-Manager ordering tool for the manual creation of orders.
- The document transfer can either take place automatically or be supplemented by a manual upload.
- In addition, suppliers are automatically informed by e-mail, while processing and order confirmation are conveniently carried out in the supplier portal.
- There is also the option of connecting the supplier ERP via the SC-Manager API, which further optimizes data exchange.
- Thanks to real-time data transfer, the purchasing department has access to up-to-date information at all times, ensuring that data is immediately transferred to the ERP system.
- In addition, automatic reminder e-mails and traffic light systems ensure efficient tracking and transparency.
- Finally, meaningful key figures and dashboards help to ensure that all relevant information is always clearly available.
Complaints
The SC-Manager offers comprehensive complaint recording and processing, including 8D reports.
- Creation of complaints with assignment to deliveries
- Upload images, photos and other documents
- Storage of dates, responsible persons, details of the complaint
- Possibility of activating an 8D report
- Notification of new complaints or missed deadlines
- Complaint processing for suppliers via the supplier portal
- Automatic determination of key figures from the complaint data
- Visualization of key figures in dashboards
- Integration of complaint indicators into the supplier evaluation scorecard
Invoices
Invoices are either uploaded by the suppliers or transmitted via the SC-Manager API.
- Upload the invoice via the supplier portal
- Choice of manual upload or via API-ERP interface
- AI-supported automatic document recognition (OCR)
- Automatic forwarding to your ERP system for invoice verification
- Invoice evaluations in the supplier manager in real time