Collaboration

The SC-Manager supports the global flow of information and communication in collaboration, i.e. the daily co-operation with your suppliers, including tenders, orders, complaints and invoices.

Supplier Collaboration in SC-Manager

SC-Manager offers companies a comprehensive solution for collaborating with their suppliers. By optimizing global information and communication flows, the system facilitates daily collaboration in key processes such as tenders, orders, transport documents, complaints, and invoice transmission. The platform is designed to enhance supply chain efficiency and ensure transparency and real-time communication.

Tenders: Efficient and clear execution

SC-Manager enables straightforward execution of tenders. Companies can create tenders with any number of items and upload relevant documents for each. An integrated supplier suggestion list, which can be manually adjusted per item, helps find the right supplier.

Tenders are automatically distributed to the selected suppliers, who can submit their offers via the supplier portal. The system supports the entire management process and offers extensive evaluation options via dashboards and tables. Thanks to automatic email notifications, all participants are kept up to date, and data exchange with the ERP system ensures smooth integration. The process can be flexibly adapted to the requirements of your company.

Orders: Automated order process and real-time information

In the orders area, SC-Manager controls the entire order and confirmation process. Orders can be taken directly from the ERP system or created via the SC-Manager’s order tool. Important documents are automatically transferred or manually uploaded, and suppliers are immediately notified by email.

Order confirmations are easily handled via the supplier portal, and there is an option to connect the supplier’s ERP system via SC-Manager’s API. All relevant information is available to purchasing in real-time, and the data is instantly forwarded to your ERP system. Additionally, automatic reminder emails and a traffic light system ensure that important deadlines are met. Dashboards and key figures provide a clear overview of the status of orders at all times.

Complaints: Effective capture and processing

For handling complaints, SC-Manager offers a robust module that enables precise capture and fast processing. Companies can assign complaints to deliveries and upload supporting documents such as images and reports. Dates, responsible parties, and detailed information about the complaint can also be stored.

The system enables the activation of an 8D report, which supports systematic error analysis and problem-solving. Suppliers are automatically notified of new complaints or delays and can manage the complaint process through the supplier portal. Key figures derived from complaint data are automatically calculated and visualized in dashboards. These figures also feed into the supplier evaluation scorecard, contributing to long-term quality improvement.

Invoices: Automated and seamless processing

The invoice process is also optimized through SC-Manager. Suppliers can either manually upload their invoices via the supplier portal or transmit them to the company’s ERP system via SC-Manager’s API. An AI-powered OCR (optical character recognition) allows for quick and accurate capture of invoice data.

The invoice is automatically forwarded to the ERP system, where it is ready for review. Additionally, SC-Manager offers comprehensive invoice evaluations, visible in real-time in the supplier manager, ensuring a complete overview of all incoming invoices and their status.

Conclusion: Efficient and transparent collaboration in daily operations

SC-Manager provides companies with a centralized platform to optimize collaboration with suppliers. With automated processes, real-time information, and a high level of transparency, tenders, orders, complaints, and invoices are handled efficiently. This not only improves daily operations but also optimizes supplier relationships in the long term.